Contact Center & Customer Service

Icon illustrates multi-channel customer service center

Our contact centre delivers warm and friendly person-to-person interaction through different contact means, including voice phone call, online live chat, instant messages and more options are available upon request.

Through outsourcing, your internal team can focus at high value added service. Our CS is professionally trained to deliver different customer communication for diversified needs. Examples are:

  • Handle inbound calls of “1083” hotline
  • Inbound phone inquiries on product information and shop stock availability
  • RSVP event management
  • Online chat customer service
  • Tele-site inspection and data collection
  • Market research and customer survey
  • Off-site home office customer service